Roof Emergency Response: Protecting Your Home When Every Minute Counts

When severe weather strikes Charlotte or unexpected damage compromises your roof, every minute matters. Quick action can be the difference between a small repair bill and thousands in water damage. At New Old Remodeling, we know roofing emergencies don’t follow business hours—which is why our rapid response team is ready to protect your home when crisis hits.

A roofing emergency includes any sudden damage that:

• Exposes your home’s interior to the elements
• Creates immediate safety hazards
• Risks water infiltration or structural failure

Our team has handled emergencies across the Greater Charlotte Area, from storm-damaged shingles to complete roof failures—restoring safety and preventing further loss.

Common Roofing Emergencies We Handle

Storm damage is the leading cause of emergency calls in our area. Wind speeds over 60 mph can:

• Tear away entire shingle sections
• Break or loosen flashing
• Drive debris into roofing materials

A single falling branch can puncture your roof, requiring immediate tarping and later repairs costing thousands.

Tree impacts are another serious threat. Heavy limbs or entire trees can:

• Crack rafters and decking
• Create multiple leak points
• Compromise the roof’s structural integrity

In both cases, we arrive equipped to remove debris, assess damage, and install protective measures until permanent repairs can be made.

Immediate Steps During a Roofing Crisis

If your roof suffers sudden damage:

• Document visible damage – Take photos from safe vantage points for insurance purposes.
• Contain interior leaks – Use buckets to catch water and move valuables away from affected areas.
• Call professionals immediately – DIY fixes often worsen the damage or void insurance coverage.

When you contact us, we’ll gather key details—damage extent, current weather, and safety concerns—so we arrive fully prepared with the right equipment.

Professional Emergency Tarping & Temporary Repairs

Emergency tarping is more than just covering a hole—it’s about secure, weather-resistant protection. Our process includes:

• Using heavy-duty tarps secured with wooden battens
• Preventing wind uplift and additional roof damage
• Ensuring full water deflection for days or weeks if needed

We may also:

• Apply roofing cement to small punctures
• Replace damaged shingles when possible
• Reinforce compromised flashing

These temporary measures protect your home until insurance adjusters assess damage and permanent repairs can begin.

Insurance Navigation and Documentation

In emergencies, documentation is key. We provide:

• Detailed damage reports
• Professional photographs
• Comprehensive repair estimates

Many insurance policies cover emergency tarping and temporary repairs as mitigation expenses—separate from your deductible. Our experience with major insurers helps you maximize coverage and get repairs approved faster.

From Crisis to Long-Term Protection

Once the immediate threat is contained, we shift to permanent repair planning. This includes:

• Full roof inspections for hidden damage
• Identifying compromised underlayment or decking
• Preventative upgrades to avoid future emergencies

As an LP SmartSide Master Certified Contractor, we bring advanced expertise, full licensing, and insurance in both NC and SC—ensuring code compliance and manufacturer-backed work.

While emergency repairs can feel costly upfront, they protect your home’s value and prevent recurring issues. Done right the first time, your roof will not only be restored but improved for years to come.